Privacy Policy

 

Updated: May 6, 2022

 

Thank you for visiting LYFE Balance. The purpose of this policy is to inform you how LYFE Balance collects information that identifies, relates to, describes, or is reasonably capable of being associated with you. We collect information from you when you choose to share it with us when you visit our website ("Site"),

 

Personal Information We Collect

Personal identifiers. We collect your name, date of birth, phone number, email address, postal address, IP address, device identifiers, and cookie data.

 

Financial and commercial information. When you make a purchase, we collect your payment card number, billing address, and related financial information. We also collect transaction information such as your purchasing history.

 

Account information. If you choose to create an account, we also collect your account age, account number, username and password, and similar data.

 

Internet network activity. We use cookies and similar technologies to collect information about how you use our Site, how long you spend on our Site, and what areas of the Site you visit. 

 

Geolocation information. We collect your IP address, which links to the region you live in, when you visit our Site. 


 

 

How We Collect Information

We collect information directly from you. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

 

We collect information about you through online tracking. LYFE Balance and third party service providers (e.g., ActiveCampaign, Google Analytics, Google Tags, Google Ads, and Facebook Pixels) use tracking technology like browser cookies, web beacons and pixels on our Site, and in emails we send to you. Web beacons and pixels help us understand how you interact with our Site. Cookies (small text files stored directly on your computer) help us to personalize your visit as well as improve our Site . If you choose to block cookies, certain features on our Site may not work. Please visit our Cookie Policy for more information about the cookies on our Site.

We collect information about you from third parties. We collect information from third parties so we can provide better, more personalized content and services for you. We collect from our service and marketing partners , with whom we might co-brand, promote, or engage in joint marketing activities. 

 

 

Why We Collect Such Personal Information. We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How We Store, Use, Share and Disclose Your Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How  We Communicate With You

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, promotions, marketing campaigns or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Advertising

Affiliate Program Participation. The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions 

Newsletters. On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

Use of Testimonials. In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

  • Testimonials that appear on this site are received via text, email, written, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way.

  • They are individual results and results do vary. We do not claim that they are typical results.

  • The testimonials are not necessarily representative of all of those who will use our products and/or services.

  • The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

  • LYFE Balance, Inc. is not responsible for any of the opinions or comments posted on https://thelyfebalance.com

  • https://thelyfebalance.com is not a forum for testimonials, however, provides testimonials as a means for customers to share their experiences with one another.

  • To protect against abuse, all testimonials appear after they have been reviewed by management.

  • LYFE Balance, Inc. does not share the opinions, views or commentary of any testimonials on https://thelyfebalance.com. The opinions are strictly the views of the testimonial source.

  • The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

Your California Privacy Rights

If you reside in California, you have specific rights over your personal information.

 

The right to request more information. You have the right to know the categories of personal information we collected about you; the categories of sources from which we collected that information; our business or commercial purpose for collecting that information; the categories of third parties with whom we shared that information; and the specific pieces of personal information we collected about you in the past 12 months.

 

The right to request access. You also may have the right to receive a copy of the personal information collected about you in the past 12 months.

 

You have the right to request deletion. Under certain conditions, you may have the right to request that we delete the personal information we have collected about you.


 

How to exercise your rights: To submit a request to exercise these rights you may contact us at: 

 

 

For all requests, please clearly state that the request is related to "Your California Privacy Rights" and provide your name, street address, city, state, zip code and an e-mail address or phone number where you may be reached. We will acknowledge your request within ten days. If you do not receive an acknowledgement, please contact us again to make sure your request was submitted properly.

 

You can always opt-out or unsubscribe from marketing emails by emailing us at: drlawfulbrown@thelyfebalance.com

 

Verification. Before we can respond to your request, we first must verify your identity using your personal information. If we are not able to verify your request, we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.

 

You may designate an authorized agent. You may designate someone to submit requests and act on your behalf (an "Authorized Agent"). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.

We will not discriminate against you. We will not unlawfully discriminate against you for exercising any of these rights.

 

Third-party selling. We do not and will not sell you personal information to third parties without providing you an opportunity to opt out of the sale.

 

Do not track. As described in our Cookie Policy, we may collect information about your usage and activity through cookies to help us provide you with relevant advertisements, offers and promotions. Some web browsers or smartphones have the ability to set "Do Not Track" requests to block user activity from being tracked across web pages or devices. Our Site and  do not recognize "Do Not Track" browser signals.

 
Children's Online Privacy Protection Act Compliance

We do not knowingly collect any information from anyone under thirteen (13) years of age in compliance with COPPA (Children’s Online Privacy Protection Act), and our Website and its Content are directed to individuals who are at least thirteen (13) years old or older. Any person who provides Personally-Identifying Information through the Website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Website or has otherwise transferred Personally-Identifying Information to the Website, please contact Company using our contact information below to have that child’s account terminated and information deleted.

Questions and Your Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at drlawfulbrown@thelyfebalance.com or call us at +1 323.880.2026.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If you continue use of the Site, we will take that to mean that you accept these changes.